Australian Benefits Program is a program that rewards and recognises you for being with us. As a customer with a Australian Bio membership, you can earn points based on your eligible spend. You can use your points towards eligible discounts on products and services.

You can also access great membership benefits depending on your levels.

You can join Australian Benefits Program at any time with no joining fees.
However, your eligibility must be revised and approved by Australian Bio. International customers in some countries or regions may be eligible for this program.

For points earned by paying your order, it typically takes effect immediately at the time that Australian Bio receives your payment. For bonus points or points earned on offline purchases, it may take up to 24 hours to appear in your points balance.

We deduct your points immediately when you redeem rewards.

Any awarded point more than one year old will expire and be removed from your account.

Points you transfer to another Australian Bio account will keep their original expiry date.

If you’ve already placed your order but we couldn’t fulfill it (if the item was out of stock), we’ll refund your points. If your order is cancelled within 1 weeks of your expiry date, or if your expiry date has lapsed, we’ll give you until your next anniversary to use the refunded points.